Refund Policy

Refund Policy

ALL SALES ARE FINAL

Due to the nature of digital products and immediate access to licences, downloads, software, or services, Nova's Hub operates a strict no-refund policy.

Refunds will not be provided for:

- Changing your mind after purchasing.

- Purchasing the wrong product or duration.

- Failure to read the product description or requirements.

- Temporary downtime, maintenance, or updates.

- Incompatibility caused by unsupported hardware/software or customer configuration.

- Failure to correctly follow installation instructions.

- Losing access because you violated our Terms of Service.

- Issues caused by changes to third-party software, hardware, or systems beyond our control.

If you experience a technical problem, please contact our support team at support@novashub.net before assuming the product is not working. We will make reasonable efforts to assist with legitimate technical issues. By completing your purchase, you acknowledge that you are purchasing digital content and agree to this Refund Policy.